Terms of Service

Last Updated: Wednesday, November 13, 2024

Welcome to HWANG SHAO GROUP HOLDINGS SDN. BHD. (“we,” “us,” or “our”). We operate this website (the “Service”) to offer products and services through brands including Hearty Gift & Hamper, Hwang Shao Ye, Mei Yue Confectionery, and Hearty Florists. By accessing or using our Service, you agree to these Terms of Service (“Terms”). Please read these Terms carefully, as they outline the conditions for using our Service. If you do not agree to any part of these Terms, you may not access or use the Service.

1. Acceptance of Terms

By using the Service, you agree to be bound by these Terms. If you are accessing our Service on behalf of an organization, you confirm that you have the authority to bind that organization to these Terms.

2. Changes to Terms

We reserve the right, at our sole discretion, to modify or update these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to the new terms taking effect. Your continued use of the Service after any such updates will signify your acceptance of the revised Terms. If you disagree with any modifications, please discontinue your use of the Service.

3. Account Creation

To access certain features of our Service, you may be required to create an account. By creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Update your account information as needed to maintain accuracy
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access or security breach involving your account

You are responsible for all activities conducted through your account. We reserve the right to suspend or terminate any account for violating these Terms or engaging in unauthorized use.

4. Privacy Policy

Our Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information. By using the Service, you consent to our Privacy Policy, which is incorporated into these Terms.

5. Purchases and Payment

If you purchase any products or services through the Service, you agree to provide accurate payment information and to pay the applicable fees. All payments are processed securely, and our third-party payment processors may have their own terms and conditions. You agree to abide by these third-party terms where applicable.

Refunds and Cancellations

Refunds and cancellations are subject to our company policies, which are detailed on the specific product or service pages. We reserve the right to refuse or cancel orders, at our sole discretion, for reasons including, but not limited to, product availability, errors in the description or price of the product, or suspected fraud.

6. Use of the Service

You agree not to engage in any of the following prohibited activities:

  • Accessing or using the Service for unlawful purposes
  • Disrupting or interfering with the Service or our networks
  • Copying, distributing, or disclosing any part of the Service without prior written consent
  • Attempting to gain unauthorized access to any portion of the Service or other accounts
  • Using the Service to distribute viruses, malware, or other harmful components

Violations of these restrictions may result in the suspension or termination of your account and potential legal action.

7. Intellectual Property

All content, trademarks, service marks, logos, and other intellectual property displayed on the Service are the property of HWANG SHAO GROUP HOLDINGS SDN. BHD. or its licensors. You are granted a limited, non-exclusive, and non-transferable right to use the Service for personal, non-commercial use only. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

8. Links to Third-Party Websites

Our Service may contain links to third-party websites or services. We have no control over, and are not responsible for, the content, policies, or practices of third-party sites. You acknowledge and agree that we are not liable for any damages or losses arising from your use of third-party sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

9. Termination of Access

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to your breach of these Terms. Upon termination, your right to use the Service will cease immediately. Provisions that by their nature should survive termination will continue to apply, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Limitation of Liability

To the fullest extent permitted by applicable law, HWANG SHAO GROUP HOLDINGS SDN. BHD. and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, the Service. In jurisdictions where limitation of liability for consequential or incidental damages is not allowed, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless HWANG SHAO GROUP HOLDINGS SDN. BHD., its affiliates, employees, and agents from any claims, damages, liabilities, or expenses arising out of or in connection with your violation of these Terms or your use of the Service.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia, without regard to conflict of law principles. By using the Service, you consent to the exclusive jurisdiction of the courts in Malaysia for any disputes arising out of or relating to these Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

HWANG SHAO GROUP HOLDINGS SDN. BHD.
18, Persiaran Bercham Selatan 31, Taman Sri Kurau, 31400, Ipoh, Perak
Email: hwangshaoghsb@gmail.com